ProofSupport™ (PS) is a no-nonsense, premium level support service for your FileMaker database solutions. ProofSupport provides unambiguous, stress-free support in a simple and transparent way. ProofSupport is designed for anyone or any group who needs a little extra help with their existing FileMaker solution or wants access to dependable FileMaker experts to help manage complex FileMaker databases.

	The Other Guys	ProofSupport
		Pro	Ultimate
Features & Benefits
Email Support
Remote Screen sharing
Dedicated client kbase/wiki
Never-expire, rollover minutes			n/a
Fixed Annual Support Fee		n/a
Ad-hoc development			n/a
Coverage
Software defects
General FileMaker questions
FileMaker Server support
Remote user training
Help w/ FileMaker reports...
calculations...
scripts...
and much much more...
Pricing	?	Starting at $1,400	Call

How does ProofSupport work?

There are two flavors of ProofSupport. With ProofSupport Pro buy a bucket of support hours. After that, just use those hours for all your support questions. Support hours don't expire, so you are in control of how much and how often you need support.

ProofSupport Ultimate is designed for organizations that want fixed-budget, dedicated FileMaker support for large implementations. It conveys the same level of great service as ProofSupport Pro and can be custom tailored to suit your specific needs.

What makes ProofSupport different than other support programs?

For starters, we have taken away the fine print; support is anything that helps you better use your FileMaker system short of designing or building something new. Check out our Frequently Asked Questions (FAQ) document to learn more.

Pricing

PS hours are purchased priced in buckets. Ten hours are $1,400. Twenty-five hours are $3,250. Fifty hours are $5,750. The minimum buy-in is 10 hours.

ProofSupport Ultimate program costs are determined on a case-by-case basis. Call or write us for more information.